NCBA Uganda CEO Mark Muyobo
NCBA Bank Uganda recently hosted its annual NCBA Connect Evening, a customer appreciation gala that marked a significant milestone in its transformation journey. The event celebrated a year of strong financial performance, the unveiling of its new head office at Twed Towers in Nakasero, and the launch of its refurbished Nakasero Branch.
The bank’s 2024 financial results showcased robust growth, with net loans and advances increasing by 18% to Shs298 billion, customer deposits growing by 15% to Shs654 billion, and profit before tax surging by 40% to Shs46 billion. NCBA also doubled its asset finance portfolio, expanded its loan book by 20%, and recorded significant gains in corporate and premier banking.
NCBA Uganda CEO Mark Muyobo emphasized the bank’s commitment to building enduring relationships with its clients, partners, and stakeholders. “This evening is a symbol of our appreciation and a reaffirmation of our pledge to walk this journey with you,” he said.
The bank’s new head office and refurbished branch are part of its efforts to enhance customer experience, with plans to invest in a revamped mobile banking app and upgraded Corporate & Investment Banking platform in 2025. David Kalyango, Director of Supervision at Bank of Uganda, praised NCBA for its strategic investments in infrastructure and customer-centric banking services, noting that the bank’s efforts will contribute significantly to Uganda’s economic development.
With a strong partnership with MTN Uganda and innovative digital solutions like Muzuripay, NCBA is well-positioned to serve a diverse client base and drive growth in Uganda’s financial sector.
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