KAMPALA — Britam Insurance Uganda has unveiled a new flexible premium payment plan that allows motorists to pay for comprehensive motor insurance in instalments, a move aimed at making full vehicle protection more affordable amid rising vehicle ownership and low insurance penetration.
The product, branded Car-Tono Katono, enables individual motorists and fleet owners to spread premium payments monthly, quarterly or every six months instead of paying the entire annual premium upfront.
The initiative seeks to tackle one of the biggest obstacles preventing many Ugandans from taking up comprehensive motor insurance — the high one-off annual premium. As a result, many vehicle owners continue to rely solely on the mandatory Motor Third Party insurance, exposing themselves to significant financial losses whenever accidents, theft or other insured risks occur.
Speaking during the launch in Kampala, Britam Insurance Uganda Chief Executive Officer Allan Mafabi said the company is rethinking how insurance is purchased by making payments more manageable for customers.
“For far too long, many Ugandans have had to dig deep into their wallets to pay for costly garage repairs after accidents. With Car-Tono Katono, we are helping change this reality by making comprehensive motor insurance more accessible before emergencies happen through flexible payments that fit everyday cash flow,” Mafabi said.
He added that insurance should no longer be viewed as a once-a-year financial obligation.
“Insurance should be simple, convenient and easy to plan for, just like other recurring expenses people already manage. Our goal is to give customers peace of mind by making motor insurance easier to access, easier to pay for and easier to manage,” he said.
Beyond flexible payments, Britam has also introduced a digital vehicle inspection system powered by artificial intelligence that allows customers to complete pre-insurance inspections remotely through WhatsApp.
The technology enables motorists to submit vehicle inspection details using their smartphones, eliminating the need for physical inspections in many cases and reducing policy processing times from several days to just a few minutes.
To support the new payment model, Britam has partnered with financial technology firm NxtPe and Guaranty Trust Bank (GTBank). Under the arrangement, eligible customers can access insurance premium financing through GTBank, allowing them to spread premium payments over an agreed period while enjoying full comprehensive insurance cover, subject to financing and policy terms.
According to the insurer, customers who comply with the agreed repayment schedule will remain fully covered throughout the policy period despite paying in instalments.
The launch reflects a growing shift within Uganda’s insurance industry towards more customer-centric products that offer flexible payment options. Insurers increasingly view premium financing as an effective way of improving insurance penetration, particularly in a market where the upfront cost of comprehensive motor insurance has remained a key deterrent despite the country’s expanding vehicle population.
With digital innovation and flexible financing becoming central to insurance distribution, industry players expect such products to attract more motorists to comprehensive cover while reducing the financial burden associated with unexpected vehicle repairs and accident-related losses.
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